Frequently Asked Questions (FAQs)
Welcome to KeysWala.com! We’ve put together this FAQ to answer some of the most common questions you might have about our products and services. If you don’t find what you’re looking for, please don’t hesitate to contact us directly.
What is KeysWala.com?
KeysWala.com is your one-stop shop for genuine digital product keys. We offer a wide range of software licenses, including operating systems, office suites, antivirus software, and more, all at competitive prices.
Are the KeysWala license keys genuine and legal?
Yes, all keys sold on KeysWala.com are 100% genuine, sourced from authorized distributors or official channels. Every key is legally obtained and valid for activation.
How will I receive my product key after purchase?
Once your purchase is complete and your payment is confirmed, your product key will be instantly delivered to your registered email address. You will also be able to access it from your KeysWala.com account dashboard.
How quickly will I receive my product key?
In most cases, you will receive your purchased license keys within 5–15 minutes instantly after successful payment. In rare instances, there might be a slight delay due to payment processing or system verification, but we strive for immediate delivery.
What if I don't receive my product key from KeysWala?
If you haven’t received your product key within a few minutes of your purchase from KeysWala, please check your spam or junk mail folder. If it’s still not there, log in to your KeysWala.com account and check your order history. If you’re still having trouble, please contact our support team immediately with your order details.
What payment methods does KeysWala accept?
KeysWala accepts a variety of secure payment methods, including UPI (Unified Payment Interface), major debit/credit cards (Visa, Mastercard, American Express), and popular digital payment platforms. You can see the full list of accepted payment methods at checkout.
Does KeysWala offer refunds?
Yes, KeysWala refunds under specific conditions, typically if the product key is proven to be invalid or non-functional. Please refer to our detailed Refund Policy page for complete information on eligibility and the refund process.
How do I activate my product key?
The activation process of product key varies depending on the software. Generally, you will need to download the official software from the manufacturer’s website and then enter the product key during the installation or activation prompt. We often provide clear instructions and links for activation on the product page or in your delivery email.
What if I have trouble activating my product key?
If you encounter any issues during activation, please first double-check that you have entered the key correctly. If the problem persists, contact our support team. We’re here to help troubleshoot and guide you through the activation process.
Does KeysWala provide technical support?
Yes, while KeysWala primarily sell product keys, we do offer assistance with key activation and initial troubleshooting. For in-depth technical support related to the software itself (e.g., how to use specific features, software bugs), you may need to contact the software manufacturer directly.
Can I use the product key on multiple devices?
The licensing terms vary for each product. Some keys are for single-device use, while others may allow installation on multiple devices. Please carefully read the product description and licensing terms before making a purchase.
Is there an expiry date for the product keys?
Most product keys we sell offer a lifetime license for the specific version of the software. However, some products, like antivirus subscriptions, may have a limited validity period. This will be clearly mentioned in the product description.
How can I contact KeysWala customer support?
You can reach our customer support team via:
Email: support@keyswala.com]
Contact Form: Contact Us
Live Chat: WhatsApp Us
We aim to respond to all inquiries within 1-12 hours.
Do you offer bulk discounts for businesses?
Yes, we may offer special pricing for bulk orders or business customers. Please contact our sales team with your requirements for a custom quote.
Is my personal information safe with KeysWala.com?
We take your privacy and security very seriously. We use industry-standard encryption and security measures to protect your personal and payment information. Please refer to our Privacy Policy for more details.
How do I create an account on KeysWala?
What if I forgot my password?
If you forgot your password, click on the “Forgot Password” link on the login page. You’ll be prompted to enter your registered email address, and we’ll send you instructions to reset your password.